CRM From contact to complete communication and care
Manage contacts and communications in accordance with GDPR
Contacts and information clearly
Use email inboxes directly in CRM
Send SMS, email, make phone calls
Process information from web forms directly in AyMINE
Protect your valuable data from misuse by either your own team or outsiders
Use communication and collaboration information to grow your business
Contact and group management
Shared, well-organised data is the keystone for efficiency
Keeping track of who has texted who and who has called who will save you a lot of time, and customers will appreciate better service
From email to GDPR approvals, you'll find all the records you need for companies and people together
Manage notes, tasks, campaigns, history
Comply with GDPR – keep personal data protected
Integrate your CRM with your store and helpdesk
Linking processes will save you time and make you more moneye
Do you have VIP customers?
- Put them in the VIP group and give them priority attention
- Manage care and prioritise requests according to importance
- See how you can manage pricing
Keep track of your true business potential
Track customer and group revenue directly in CRM
Planning a marketing event?
- See who it makes sense to reach
- Send commercial communications according to GDPR
Automate activities and you won't forget
Monitor live business cases
Plan who to address and when let them hear from you
Use ready-made templates, both your own and company-wide; prepare your email in advance so it goes out at the right time
Make phone calls and SMS directly from AyMINE
For the whole team but especially for the company
The departure or illness of a colleague must not disrupt your relationship with your customers.
Keep track of your communication history in AyMINE
You don't need to look for someone to find out if they have texted or called
Take advantage of the ability to set exactly who is allowed to do what with the data. Remember, more than 70% of data leaks are caused by the staff
Remember, more than 70% of data leaks are caused by your own employees
Distribute tasks within the team and keep a clear overview of who's working and how.
Did you know that linking business contacts stored on your mobile phone via WhatsApp is illegal?
With contacts in AyMINE, you can make calls from your mobile and comply with GDPR.
AyMINE CRM is a part of your company's system
You can use it on its own, but integrated is even better
Is there something that needs to be done?
- Create tasks in the system and pass them on to those who should do them
Someone calling the helpdesk?
- With one click you can see what they have enquired about, ordered, what has been dealt with.
- Look at the details in the helpdesk
Wondering how much time was spent on customer care?
- You can find exact information from the home office staff in the activity report
Do you want to actively use the data elsewhere?
- Share them with MS Outlook, Thunderbird or your mobile phone
Is a salesperson preparing an offer?
According to your needs
Don't worry, you're not on your own, we can help you with all this
We have an open solution that is easy to customize. And also advice, experience and help. We enjoy figuring out how to make your business the best it can be
AyMINE – homepage
AyMINE – modules
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