AyMINE – Technical documentation
Interfaces to other systems
Enterprise Architect Connector
Business excelenece
Balance Scroecards
Task & Project Control
- Send customer answer in regards to the complaint
- Bundle of Documentation and records
- Test and Inspection Management
- Qualification of user or contact
- Project role
- What are the parts of the QMS documentation and model
- Physical and virtual location management
- My areas
- Kanban Task Overview
- Personal Task
- Internal helpdesk
- Customer Care Centre
- Project baseline
- Return project plan by baseline
- Project Schedule
- Processing time sheets
- Project management items
- Activation buttons
- Why some data can't be deleted
- Starting events
- Qualification of user or contact
- task_taskobjects
- Project
- Reminders and Messages
- eventobj_raisingevents
- decision_decobjects
- eventobj_startingevents
- eventobj_eventbuttons
- Hierarchy of testi types
- Deal management
- FMEA criteria for detection evaluation
- FMEA system functionality analysis
- Methodology how to conduct FMEA
- FMEA analysis of the failure occurence
- Analysis of the FMEA Severity
- Support for FMEA Analysis
- Management of responsibilities - RACI Matrix
- RACI matrix for project
- Improvements and Preventive Measures
- Plan
- Notice – example of use
- tskproblem_terminology
- 8D report - quality problem resolution
- Task Scheduling to the right time and scope
- Administration of the Task Management Module
- Adminitration of areas, projects, calendars
- Discussion
- System rights for the task management module
- Project Planning
- Employee Tasks
- Incident and Quality Issue Management
- Collaborative Resolution of Multiple Problems
- List of business areas
- Required qualifications
- Plan template / strategy
- Management and documentation of the decision
- Configuration Package
- Record template
- Change management process in a project
- Task list
- Requirements
- Team Member
- Right to Manage Qualifications
- Obligation
- Competencies and Skills
- Problems, tickets and their management
- Meeting
- Package definition
- Terminology and Nomenclature
- Data Area
- Risk
- Task
- Business event
- Task, project & quality management
- Records and protocols
- Directives and Policies
- Events
- Risk Pattern
- Information
- Project definition
- Activity log
- eventinstances
- Personal calendar
- Objects of decision making
- Event activation buttons
- Objects affected by the problem
- Variant decision-making
- Recorded activities
- Self-Reminders
- Assignment of a New Task According to Methodology
- Objects related to the task pattern
- Effect of the task on the right to modify the atta
- Level of Competence
- Manager approval with the task report
- Region / project / methodology
- Manage your marks
- Task patterns saves work and improve quality
- Quality Management System (QMS)
- Task planning both in project and daily business
- Project Team
- Events and meetings
- Events and meetings
- List of event instances
- moduleclientoptions
- Processed objects
- Mark patterns
Interprocess management
Human Resources
- roles
- Staffer / Worker Management
- Human resources
- Employee access to the contract files
- Personalistics - User Permissions and roles
- Candidates Management
- Manage department / division data
- Job Position
- Employee dashboard with personal data
- An overview of your staff
- Responsible HR Manager
- Synchronizing staff and system users
- Management of the staffer contracts
- Safety of the HR module
Asset Management
- Products, assets and sales
- Tendering and purchasing
- Analytical model
- Product Supplier
- Product Categories
- Product or Product Property
- Manage projects by goals
- Create offer for premium or B2B clients
- Offers summaries
- Create and recalculate offer using price lists
- Offer and Price Access Rights
- Creating and processing orders
- System order status query
- Order Reports
- Pricing
- Pricing – volume discounts
- Products and Goods
- Product status and change
- Product Units
- Definition and Control Quality Criteria
- Why Quality Criteria is a requisite part of QMS
- DFEMA - FMEA of the product design
- HARA for product
Customer Relationship - CRM
- Contacts and directories module (
- System Permissions and CRM Module Settings
- Customer Order Overview
- Address book management and protection
- Address book list and management
- Privacy policy
- Send bulk messages in accordance with GDPR
- Link in bulk message to set preferences or unsubscribe
- GDPR: Support to set preferences over the web
- GDPR: Support for subject forgetting
- Sending Bulk Emails - manual
- Contracts
- Partner in a contract
- Generate messages from system with patterns and AI
- Group of contacts from address books for better management
- Evidence of contacts and related business data
Finance management
System modules
System management
- moduleclientoptions
- Electronic sign even on mobile device
- formattedtexts
- System Configuration
- Processes in use
- Client
- Member Management for churches, non-profit organisations
- Configure gateways for external messages
- Corporate email and communication processing
- Email messages
- Rules for external messages
- Secure business communication
- Sending SMS directly from CRM
- Call directly from CRM
- Documents and files
- Additional functions with files
- Copying and moving files between objects
- Picture presentation
- Public link to the document
- Recent Files
- Dashboard
- Object location on the board
- Client items
- Revisions and comments
- Securing posts and internal discussions
- Translations
- Record Relationships
- Relation types
- System Groups and Teams for rights settings
- User Processes
- System module
- System User
- User administration
- User Administration
- Connecting users to VOIP PBX
- Trusted User Device
- Secure Key Wallet - Safe storage for digital keys
- Data vault for Company secret & Classified data storage
Framework
- AyMINE frm module - corestone of the ecosystem
- Description of the view of the record details
- Private Notes to Records that no one can read
- AyMINE Access control and security
- Introduction to the application
- Using Drag & Drop even on mobile devices
- AyMINE icons are language for fast orientation
- Delete object to the trash
- Principal dashboard
- Settings your own configuration
- AyMINE Gestures and Keyboard Shortcuts
- AyMINE User Rights Control
- Install AyMINE to windows
- About AyMINE
- Work with list of records
- AyMINE on mobile device
- List of records
- How filtering in lists works
- cliplink
- System rights
- Module is the principal brick of the aymine ecosystem
Using patterns or AI for message generation
- AI for generating messages from CRM
- What data is added to the template
- Templates for automated emails
Message templates allow you to send frequent messages quickly.
Select a message pattern, and the client name or other details are filled to the template automatically. The whole email is ready much faster than if you had to type it yourself.
AI for generating messages from CRM
With the help of AI, you can tailor a message to each person.
AyMINE allows you to link ChatGPT to message generation. With the help of a template, you prepare the subject of the message and the system itself relays to ChatGPT the information about the prepared content and the information you have about the client (public notes, business history and past communications, e.g. the last messages you exchanged with the client.) AI modifies the draft of the message using other information available to it.
What data is added to the template
You can add the following placeholder variables to the template pattern and the system will look up the necessary data.
The variable can be inserted in the content and subject of the message.
You must insert the variable in full, including the leading @, and be case sensitive.
It is not always possible to trace the data – for example, if you use a template that contains a claim code and the claim cannot be traced to the recipient, the code will not be replaced. It is therefore important to look at the generated message before sending it.
Variables for message patterns
Person
- @salutation – Salutation
- @person.name
- @person.firstname
- @person.addressStreet
- @person.addressCity
- @person.addressZip
- @person.birthdate
- @person.phone
Quote and order template data
- @offerNo – Quote number
- @orderNo – Order number
- @externalNo – External order number
- @paymentId – Variable symbol
- @responsible – solver, responsible person
Customer data
- @client – customer
- @contactPerson – contact person representing the customer
Quote and order data
- @order.status – order/offer status
- @order.body – order/offer description
- @order.userType – order/offer type
- @order.userTags – brands
Important dates
- @order.dtCreated – Creation date
- @order.dAccepted – Order date
- @order.dProposed – Submission date
- @order.dDelivered – Submission date
- @order.dValidDelivery – Valid until
- @order.dExpDelivery – Expected delivery date
Price in customer currency
- @order.discountPc – Discount (%)
- @discountReason – Discount reason
- @order.totalCurrencyVAT – Total without VAT
- @order.totalproblem CurrencyVAT – Total with VAT
- @order.totalproblem CurrencyWithVAT – Total with VAT
Price in internal currency
Price in internal currency
- @order.totalExVAT – Total without VAT
- @order.totalWithVAT – Total with VAT
Other supplement options
- @order.systemObject – Order, Quote
- @order.statReason – Reason for Order Status
Claims related data
The data refers to the last claimed case. If the message is sent directly from the claim, the data will refer to the claim even if it is not the last.
Customer data
- @client – Customer
- @contactPerson – Contact person representing the customer
Claims related data – Reporting
- @problem.closed – Who reported – can be an external person as well as an employee
- @problem.problemNo – Claim ticket number (problem)
- @problem.problem.name – Ticket name
- @problem.problemDesc – Brief description of the ticket
- @problem.problemDesc – Problem description
- @problem.created – Created
Claims related data -resolution and closure
- @problem.status – Closed
- @problem.status – status
- @problem.type – type
Extensibility
Individual business processes may support additional variables within the associated communication that may not be described on this page.
Templates for automated emails
Some templates are so-called system templates – the system actively works with them. For example, if a reply template is attached to the gateway, the responder will receive an email confirmation that the message has arrived.