AyMINE – Technical documentation
Modules
Integration with ERP Abra Gen
Task, project & quality management
Manager approval with the task report
Why some data can't be deleted
GDPR and record of qualifications
Qualification of user or contact
Right to Manage Qualifications
Adminitration of areas, projects, calendars
Failure Analysis for an Individual Property of a Component or Process
FMEA – Probability of Detection
FMEA – Probability of Occurrence
Task, project & quality management
Administration of the Task Management Module
System rights for the task management module
Improvements and Preventive Measures
Methodology and Quality Management systems
What makes up the methodology / SMJ
Problems, tickets and their management
Collaborative Resolution of Multiple Problems
Customer Service Response Generation
Incident and Quality Issue Management
Objects affected by the problem
Problems, Incidents, Helpdesk Tickets
Return project plan by baseline
Sample tasks and methodologies of the area
Effect of the task on the right to modify the attached object
The person responsible for the task
Working procedure – task definition
Management of responsibilities - RACI Matrix
Objects related to the task pattern
Contacts and directories module (CRM)
Address book list and management
Directory or people and companies
Order overview for customer groups
Contacts and directories module (CRM)
System Permissions and CRM Module Settings
Send bulk messages in compliance with GDPR
How to correctly forget a person's details
Unsubscribe and set preferences
for bulk mail
Web management and automation
Receiving a message from the web
Human resources
Personalistics – User Permissions and roles
Human Resources module security
Manage department / division data
Overview of Personnel Information for pracov# Employment Contract
Synchronizing staff and system users
Products, assets and sales
Manage the Property & Business module
Why are the Quality criteria usefull
Received order for goods or services
Managing Finance
Metrics and Measurements
Work summaries from generated data
Technical Modules
Sabre plugin module
Enterprise Architect connector
Database link to Enterprise Architect database
Enterprise Architect connector
System Modules
The AyMINE Framework Module
AyMINE — Tips for Mobile Usage
Configure how your system looks and works
Gestures and Keyboard Shortcuts
More about how the system works
Private notes and tags for objects
Overview of Modules and Record Types
Configure gateways for external messages 
Gateways allow the system to receive messages from the outside world
- Interfaces for communication
- Configuration overview
- SMTP gateway
- Automatic response to incoming messages
- You may be interested
Communication gateways make various interfaces available for communication (messages, phone)
Interfaces for communication
Standard interfaces include support
- IMAP
- SSO / MS Graph (emails MS Outook / Outlook 365)
- VoIP gateway for telephone exchange
- Web gateway for web forms
Configuration overview
The configuration overview shows the configurations of email and VoIP gateways; web services are provided by the web module and set up on the WEB Connectors page. (Module availability depends on the services being used.)
SMTP gateway
In addition to the IMAP gateway described above, AyMINE also supports a simpler SMTP gateway for sending notifications and short messages. Its advantage over IMAP is its simpler configuration and strictly one-way traffic.
Automatic response to incoming messages
Gateways can automatically send a response to a message they receive. Automatic response refers to the process the message has entered, regardless of which gateway it was received by.
To set up the sending of a message, you
- Create a message template,
- Select which process it responds to
- Flag it as an automatic response to an incoming message
- Select which gateway to send the acknowledgement to.
You may be interested
The gateways for system communication are provided by the web module
AyMINE uses secure encryption and protection of all access codes in accordance with ISO 27000 and NIS2. System Global Security Policy Summary.