AyMINE – Technical documentation
Interfaces to other systems
Enterprise Architect Connector
CalDav, WebDav using Sabre
Business excelenece
Balance Scroecards
Task & Project Control
- Helpdesk ticket - reply to customer
- Test
- Qualification of user or contact
- Project role
- What makes up the methodology / QMS
- dragdrop
- Location
- My areas
- Kanban Task Overview
- Personal Task
- Internal helpdesk
- Customer Care Centre
- Project baseline
- Return project plan by baseline
- Project Schedule
- Processing time sheets
- Records managed by a project
- Activation buttons
- Why some data can't be deleted
- Starting events
- Qualification of user or contact
- task_taskobjects
- Project
- Reminders and Messages
- eventobj_raisingevents
- decision_decobjects
- eventobj_startingevents
- eventobj_eventbuttons
- Type of tests
- Deal management
- FMEA - Detection
- FMEA - Features
- FMEA Methodology | AyMINE
- FMEA - Occurence analysis
- FMEA Severity analysis
- FMEA
- Management of responsibilities - RACI Matrix
- RACI Matrix for Project
- Improvements and Preventive Measures
- Notice – example of use
- tskproblem_terminology
- 8D report
- Task Scheduling
- Administration of the Task Management Module
- Adminitration of areas, projects, calendars
- Discussion
- GDPR and record of qualifications
- System rights for the task management module
- Project Planning
- Employee Tasks
- Incident and Quality Issue Management
- Collaborative Resolution of Multiple Problems
- List of business areas
- Required qualifications
- Plan template / strategy
- Decision
- Configuration Package
- Record template
- Change management process in a project
- Task list
- Requirements
- Team Member
- Right to Manage Qualifications
- Input requirements
- Obligation
- Competencies and Skills
- Problems, tickets and their management
- Meeting
- Package definition
- Phrases and terms
- Data Area
- Risk
- Task
- Business event
- Task, project & quality management
- Records and protocols
- Directives and Policies
- Events
- Risk Pattern
- Information
- Project definition
- Activity log
- eventinstances
- Personal calendar
- Objects of decision making
- Event activation buttons
- Objects affected by the problem
- Variant decision-making
- Recorded activities
- Self-Reminders
- QMS and Task Management
- Objects related to the task pattern
- Effect of the task on the right to modify the atta
- Level of Competence
- Manager approval with the task report
- Region / project / methodology
- Manage your marks
- tskdefusertask
- Quality Management System (QMS)
- tsktask_batasks
- Project Team
- Events and meetings
- Events and meetings
- List of event instances
- moduleclientoptions
- Processed objects
- Mark patterns
- Notification events
Interprocess management
Human Resources
- hrstcontract
- roles
- Human resources
- Digital Personnel Archive
- Personalistics – User Permissions and roles
- Registration of job seekers
- Manage department / division data
- Job Position
- Worker
- Worker overview
- An overview of your staff
- Responsible HR Manager
- Synchronizing staff and system users
- modulesafety
Asset Management
- Products, assets and sales
- Tendering and purchasing
- Analytical model
- Product Supplier
- Product Categories
- Product or Product Property
- Project Goal
- Business Offer
- Offers summaries
- Recalculate bid
- Offer and Price Access Rights
- Creating and processing orders
- System order status query
- Order Reports
- Pricing
- Pricing – volume discounts
- Products and Goods
- Product status and change
- Product Units
- Quality criteria
- Why are the Quality criteria usefull
- DFMEA - Product FMEA
- Hara | Hazarad & Risk Analysis
Customer Relationship - CRM
- Contacts and directories module (
- System Permissions and CRM Module Settings
- Customer Order Overview
- Address books
- Address book list and management
- Privacy policy
- Send bulk messages in compliance with GDPR
- Bulk email footer
- Unsubscribe and set preferences
for bulk mail - How to correctly forget a person's details
- Bulk Emails
- Contracts
- Partner in a contract
- Message patterns
- Groups of contacts
- Order overview for customer groups
- Directory or people and companies
- Contact per person or company
- Quickly available contacts
Finance management
System modules
System management
- moduleclientoptions
- digiSign
- formattedtexts
- System Configuration
- Processes in use
- Client
- Configure gateways for external messages
- Message with the outside world
- Email messages
- Secure business communication
- Send SMS directly from CRM
- Call directly from CRM
- Documents and files
- Additional functions with files
- Copying and moving files between objects
- Picture presentation
- Public link to the document
- Recent Files
- Dashboard
- Object location on the board
- Client items
- Revisions and comments
- Securing posts and internal discussions
- Translations
- Record Relationships
- Relation types
- sysrole
- User Processes
- System module
- System User
- User administration
- User Administration
- Secure login to the sytem
- Connecting users to VOIP PBX
- Secure Key Wallet
Framework
- frmobjectextension
- introhelp
- introhelp_mobile
- introhelp_aplikace
- versioninfo
- releases
- AyMINE modules and basic types
- cliplink
- introhelp_settings
- introhelp_deleting
- introhelp_dragdrop
- list_filtering
- AyMINE intro
- AyMINE access security
- AyMINE Modules
- Object locks
- System rights
- introhelp_keyshortcuts
- introhelp_shortcuts
- introhelp_icons
- list
- introhelp_generalinfo
- introhelp_objectdetail
- introhelp_objectlist
- introhelp_privateobjectnotes
- AyMINE User Rights Control
- introhelp_dashboard
Configure gateways for external messages
Gateways allow the system to receive messages from the outside world
- Interfaces for communication
- Configuration overview
- SMTP gateway
- Automatic response to incoming messages
- You may be interested
Communication gateways make various interfaces available for communication (messages, phone)
Interfaces for communication
Standard interfaces include support
- IMAP
- SSO / MS Graph (emails MS Outook / Outlook 365)
- VoIP gateway for telephone exchange
- Web gateway for web forms
Configuration overview
The configuration overview shows the configurations of email and VoIP gateways; web services are provided by the web module and set up on the WEB Connectors page. (Module availability depends on the services being used.)
SMTP gateway
In addition to the IMAP gateway described above, AyMINE also supports a simpler SMTP gateway for sending notifications and short messages. Its advantage over IMAP is its simpler configuration and strictly one-way traffic.
Automatic response to incoming messages
Gateways can automatically send a response to a message they receive. Automatic response refers to the process the message has entered, regardless of which gateway it was received by.
To set up the sending of a message, you
- Create a message template,
- Select which process it responds to
- Flag it as an automatic response to an incoming message
- Select which gateway to send the acknowledgement to.
You may be interested
The gateways for system communication are provided by the web module
AyMINE uses secure encryption and protection of all access codes in accordance with ISO 27000 and NIS2. System Global Security Policy Summary.