Client

Client describes one of the system users. Only the system administrator works with the client entity

• Client Management
  • System Administration Client Management
  • Client Accessible Administration
  • Gateways to external services
  • You may be interested in

Client is a single organization for the system that has one or more users. On the system, each client has its own workspace, and the system does not allow data sharing or user access between clients.

Client settings are visible and available for administration only to system administrators, so-called "superadministrators." General administration accounts are limited to rights for one client and see nothing about clients other than their own.

Clients are managed by the system administrator. This is a special client that is not used for other work. Its work and approaches are completely data separated, therefore it has limited possibilities to manage users of other clients (it can only set up a new administrator or block existing users.)

See: Public Client Support is written here.

Client Management

Client Account Management is divided into 2 separate parts. One is managed exclusively by the system administrator, the other can be managed by the client itself.

System Administration Client Management

Includes

• Allocating system modules to clients
• Setting system parameters of modules (specify which functionality the client can use)
• Right or obligation to use 2-factor login
• Client icon and footer with its system identification
• Maximum file size allowed to be uploaded and stored on the system (limit is 90MB).

Client Accessible Administration

Both the system administrator and the client administrator can set up

• Links to company websites that are used e.g. in mail with customers
• List of processes that use AyMINE support on the client
• Client language and currency

Gateways to external services

The system administrator sees an overview of interfaces that are active on the system. Services must be managed within individual client accounts, but the system administrator can see for each client which services are active and whether they are reporting errors. The overview is used to identify problems, block the troubled service and find out which client is affected by the problems.

Apart from blocking and enabling services, the system administrator has no way to manage them. Due to the way data is encrypted and stored, it also has no technical option, e.g. to change access passwords (it does not have access to the client private key).

You may be interested in

More about user accounts
More about system rights